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US
Last updated May 25, 2026
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- DUNS Number
- 153409313
Catalogue (42)
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FDA Recalls (27)
Recalls reported by this firm to the FDA. Listed at company level — FDA recall records don't identify a specific catalogue device.
| Date | Recall No. | Class | Status | Reason |
|---|---|---|---|---|
| Mar 11, 2013 | Z-1074-2013 | — | terminated | The Verio IQ meter will shut off and revert to set up mode at glucose values above 1023 instead of displaying EXTREME HIGH GLUCOSE. |
| Feb 25, 2013 | Z-1129-2013 | — | terminated | When OneTouch Ultra and OneTouch Select test strips are tested with Ultra and Select control solution the meter may display a result outside the control solution test range printed on the strip vial label even though the system is working properly. |
| Feb 25, 2013 | Z-1130-2013 | — | terminated | When OneTouch Ultra and OneTouch Select test strips are tested with Ultra and Select control solution the meter may display a result outside the control solution test range printed on the strip vial label even though the system is working properly. |
| Feb 21, 2012 | Z-1359-2012 | — | terminated | An error was discovered in the OneTouch IQ meter software so that the meter turns itself off when a user attempts to view results in the "Results Log" when the log has 256 or a multiple of 256 items to display. |
| May 27, 2011 | Z-2835-2011 | — | terminated | Individuals attempting to remove a lancet from the OneTouch Delica lancing device without following instructions for use may experience an accidental needle stick. |
| Feb 24, 2010 | Z-2027-2010 | — | terminated | Products may provide inaccurate results at readings over 400 mg/dL |
| Feb 24, 2010 | Z-2028-2010 | — | terminated | Products may provide inaccurate results at readings over 400 mg/dL |
| Jan 7, 2010 | Z-2639-2010 | — | terminated | One Touch Ultra Test Strip products may actually contain a different product, One Touch Select strips. |
| Nov 25, 2008 | Z-1070-2009 | — | terminated | Deformity in the test strip may result in insufficient blood transfer to reaction area, resulting in inaccurate test results. |
| Sep 19, 2008 | Z-0004-2009 | — | terminated | Products exceed inaccuracy threshold , with many complaints resulting from inaccurate low results. |
| Dec 18, 2007 | Z-1317-2008 | — | terminated | Meter Temporarily Freezes-- A software compatibility issue may cause the blood glucose meter to cease operations and freeze temporarily. |
| Mar 30, 2007 | Z-1165-2007 | — | terminated | Lancet tip may not fully retract and cause needle stick and exposure to used lancets. |
| Mar 22, 2007 | Z-1042-2007 | — | terminated | Damaged Vials/Inaccurate test results: a manufacturing equipment problem on one of the packaging lines had the potential to puncture vials, causing a single hole in the side of the vial below the rim. This result of this defect may produce inaccurately high or low blood glucose test results or error message readings. |
| Sep 29, 2006 | Z-0452-2007 | — | terminated | Inaccurage test results: testing may lead to no test results, error message or inaccurately low test results. |
| Sep 29, 2006 | Z-0453-2007 | — | terminated | Inaccurage test results: testing may lead to no test results, error message or inaccurately low test results. |
| Nov 1, 2005 | Z-0435-06 | — | terminated | Product may be defective and may give low inaccurate glucose results. |
| Oct 19, 2005 | Z-0273-06 | — | terminated | Vials of OneTouch Ultra Test Strips marked with quantities of 25 per vial actually contain only 10 strips. |
| Oct 11, 2005 | Z-0271-06 | — | terminated | In some cases, the needles in the single use lancing device may not retract, causing a potential for needle sticks. |
| Oct 10, 2005 | Z-0272-06 | — | terminated | Users may inadvertently change units of measurement on demonstration kits of the OneTouch Ultra Blood Glucose Meters |
| Sep 9, 2005 | Z-0101-06 | — | terminated | The LCD of the OneTouch SureStep Meter may display incorrectly, resulting in missing segments on the display. This display failure may result in patients misreading the blood glucose result, or cause a delay in test interpretation, and could cause delays or mistreatment. |
| Jun 9, 2005 | Z-0980-05 | — | terminated | Meter labeling (Owner's Booklet and Quick Reference Guide) is incorrect as it indicates that the meter displays the message 'Do you need a snack' for glucose values between 20 and 70 mg/dL; whereas the OneTouch UltraSmart meter displays the message, 'Do you need a snack?' for glucose values from 20 through 59 mg/dL. |
| Apr 11, 2005 | Z-0821-05 | — | terminated | User may inadvertently change the Units of Measure from mg/dL to mmol/L and the blood glucose results could be misinterpreted. This may lead to under treatment and potential for hyperglycemia. |
| Apr 11, 2005 | Z-0823-05 | — | terminated | User may inadvertently change the Units of Measure from mg/dL to mmol/L and the blood glucose results could be misinterpreted. This may lead to under treatment and potential for hyperglycemia. |
| Apr 11, 2005 | Z-0822-05 | — | terminated | User may inadvertently change the Units of Measure from mg/dL to mmol/L and the blood glucose results could be misinterpreted. This may lead to under treatment and potential for hyperglycemia. |
| Nov 21, 2003 | Z-1596-05 | — | terminated | LifeScan brand OneTouch Ultra Meter - Owner's Booklets are missing instructions on how to set the Units of Measurement (UOM)--mg/dL versus mmol/L. This error has the potential to lead to acute hyperglycemic complications if the user fails to realize that 18mg/dL of glucose is equal to 1 (one) mmol/L. |
| Nov 17, 2003 | Z-0887-05 | — | terminated | A Control Solution range for the OneTouch Ultra Test Strip of 111-150 mg/dL was incorrectly labeled as 97-131 mg/dL. |
| Jan 13, 2003 | Z-0630-03 | — | terminated | The Test Strips have manufacturing errors, in that the 'Confirmation Dot' is off-center or split in half, and defective bottle Cap. |