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Sign in to claim this brandPHILIPS ELECTRONICS NORTH AMERICA CORPORATION
US
Last updated May 30, 2026
What PHILIPS ELECTRONICS NORTH AMERICA CORPORATION makes
The company manufactures reusable and single-use defibrillation electrodes for adult and paediatric patients, including internal and external types, as well as semi-automated and professional automated external defibrillators. Their portfolio also includes cardiopulmonary resuscitation kits, electrocardiographic lead adaptors, and cardiology information system software designed for clinical and telemedicine applications.
These devices are classified under FDA’s Class I, II, and III categories and are listed in the FDA’s Unique Device Identifier (UDI) database. The company operates from the United States, adhering to applicable regulatory requirements for medical devices in that jurisdiction.
Written from this company's registered devices by an AI model, and not verified by a human reviewer.
Information
- Country
- US
- Address
- —
- Website
- xx.xx
- —
- —
- [email protected]
- Phone
- +1(999)999-9999
- PRRC Contact
- —
- EUDAMED SRN
- —
- FDA FEI Number
- —
- DUNS Number
- 079503890
Catalogue (45)
| Device | Model / Reference | Registries | Class | Status |
|---|---|---|---|---|
| PHILIPS HeartStart Pads Adapter for Zoll defibrillators | 05-10100 | FDA UDI | Class II | Active |
| PHILIPS HeartStart Telemedicine System | 861441 | FDA UDI | Class II | Active |
| HeartStart | Heartstart Pads | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart FR3 | HeartStart FR3 | FDA UDI | Class III | Active |
| PHILIPS HeartStart FR3 with ECG and Soft Case | 860362 | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart FR2+ with ECG | 861458 | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart OnSite | 860367 | FDA UDI | Class III | Unknown |
| HeartStart | FR3 Fast Response Kit | FDA UDI | Class I | Active |
| PHILIPS FR/FR2/FR2+ Adult Electrode Pads | 989803158221 | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart OnSite | 861334 | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart FR3 with Text and Soft Case | 861499 | FDA UDI | Class III | Unknown |
| HeartStart | FR3 Cable Link to Q CPR Meter | FDA UDI | Class III | Unknown |
| HeartStart | Heartstart Pads | FDA UDI | Class III | Active |
| PHILIPS HeartStart FRx | 861304 | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart FR3 | HeartStart FR3 | FDA UDI | Class III | Active |
| HeartStart | 989803210531 | FDA UDI | Class II | Active |
| PHILIPS FR2 3-Lead ECG, AAMI | M3873A | FDA UDI | Class III | Unknown |
| HeartStart | FR3 System Case, Ridge | FDA UDI | Class III | Active |
| PHILIPS HeartStart Pads Adapter (barrell-style) | 05-10200 | FDA UDI | Class III | Unknown |
| Adult/Child Pre-Connect Defib Pad | Heartstart Pads | FDA UDI | Class III | Active |
| PHILIPS FR2 3-Lead ECG, IEC | M3874A | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart FRx | Heartstart FRx | FDA UDI | Class III | Active |
| PHILIPS HeartStart Pads Adapter for Medtronic Physio-Control defibrillators | 05-10000 | FDA UDI | Class II | Active |
| PHILIPS HeartStart FR2+ | 861365 | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart FR3 with ECG and Small Soft Case | 860366 | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart FR3 with Text and Small Soft Case | 860365 | FDA UDI | Class III | Unknown |
| HeartStart | 989803210541 | FDA UDI | Class II | Active |
| HeartStart | 989803210551 | FDA UDI | Class II | Active |
| HeartStart | 3-Lead ECG Cable, FR3, IEC | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart HOME | 861284 | FDA UDI | Class III | Unknown |
| HeartStart | 3-Lead ECG Cable, FR3, AAMI | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart HOME | M5068A | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart OnSite | 861335 | FDA UDI | Class III | Unknown |
| PHILIPS QCPR Meter | 989803149941 | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart FR2+ | 861459 | FDA UDI | Class III | Unknown |
| Philips HeartStart Telemedicine Additional Viewer Client License | 861453 | FDA UDI | Class II | Unknown |
| PHILIPS HeartStart FRx | 861338 | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart Telemedicine System | 861440 | FDA UDI | Class II | Unknown |
| PHILIPS HeartStart FR3 with ECG and Rigid Case | 860364 | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart OnSite | 861337 | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart FR2+ with ECG | 861364 | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart OnSite | M5066A | FDA UDI | Class III | Unknown |
| PHILIPS HeartStart FR3 with Text and Rigid Case | 860363 | FDA UDI | Class III | Unknown |
| HeartStart | 989803210561 | FDA UDI | Class II | Active |
| PHILIPS HeartStart FRx | 861339 | FDA UDI | Class III | Unknown |
Related Companies
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FDA Recalls (100)
Recalls reported by this firm to the FDA. Listed at company level — FDA recall records don't identify a specific catalogue device.
The FDA records for Philips Electronics North America Corporation list 163 recall records initiated between December 17, 2010, and November 15, 2018, with statuses noted as open, classified, or terminated. Recalled devices include monitors, defibrillators, temperature sensors, warmers, transport mattresses, and imaging systems, with issues ranging from display malfunctions (e.g., frozen screens, outdated waveforms) and mechanical failures (e.g., broken bolts, unstable c-arms) to labeling inaccuracies (e.g., incorrect application site instructions) and software/performance defects (e.g., failed fluoroscopy, missing raw data files). Some recalls involved cooling system leaks and electrical interference risks, while others addressed missing expiration warnings or incorrect component loading.
AI-generated summary of the recall records listed below. It describes what the records state and is not an assessment of this manufacturer.
| Date | Recall No. | Class | Status | Reason |
|---|---|---|---|---|
| Nov 15, 2018 | Z-0614-2019 | — | terminated | There are 3 issues: 1) Under certain conditions, real time waveforms may not be accurately plotted or displayed. 2) The oxygen saturation (SpO2) numeric value displayed on the device may freeze. 3) In auto cycle mode, if the NIBP communication is lost, the pump would not cycle and the non-invasive blood pressure (NIBP) numeric value displayed on the device would not update. |
| Oct 10, 2018 | Z-0175-2019 | — | terminated | Automated external defibrillators may not fully meet IPx5 water ingress specification. The device may fail to function should water intrusion occur. |
| Oct 10, 2018 | Z-0592-2019 | — | open, classified | A problem has been detected in the Philips IntelliVue MX4O that, if it were to occur, could affect the performance of the equipment. The volume of the MX4O speaker in these devices may be diminished or not audible above 4,500 feet when operating in Monitor Mode. These devices may intermittently exhibit Speaker Malfunct INOP messages after the Power On Self-Test. The issue is only apparent when the device is being used in Monitor Mode at an altitude of greater than 4,500 feet. |
| Jul 16, 2018 | Z-3233-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3229-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3235-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3238-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3225-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3216-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3226-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3221-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3232-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3218-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3223-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3236-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3222-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3239-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3220-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3230-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3217-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3219-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3224-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3213-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3214-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3228-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3234-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3231-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3227-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3237-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 16, 2018 | Z-3215-2018 | — | terminated | There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander. |
| Jul 13, 2018 | Z-2896-2018 | — | open, classified | Philips has received several reports in which monitors with lithium ion batteries that had exceeded their battery life expectancy have overheated or ignited. These batteries should be replaced every 3 years or upon reaching 300 charge-discharge cycles. Although the Philips SureSigns VS & VM Monitors and View Station (VSV) can display actual information on either or both battery age and charge-discharge cycles, the existing labeling does not include full instructions on how to use this information to determine when to replace the battery. An overheated battery may in turn cause the device case to overheat and possibly melt or cause the device to ignite, which can cause injury to a patient, nearby users, or cause damage to property. |
| Jul 13, 2018 | Z-2893-2018 | — | open, classified | Philips has received several reports in which monitors with lithium ion batteries that had exceeded their battery life expectancy have overheated or ignited. These batteries should be replaced every 3 years or upon reaching 300 charge-discharge cycles. Although the Philips SureSigns VS & VM Monitors and View Station (VSV) can display actual information on either or both battery age and charge-discharge cycles, the existing labeling does not include full instructions on how to use this information to determine when to replace the battery. An overheated battery may in turn cause the device case to overheat and possibly melt or cause the device to ignite, which can cause injury to a patient, nearby users, or cause damage to property. |
| Jul 13, 2018 | Z-2895-2018 | — | open, classified | Philips has received several reports in which monitors with lithium ion batteries that had exceeded their battery life expectancy have overheated or ignited. These batteries should be replaced every 3 years or upon reaching 300 charge-discharge cycles. Although the Philips SureSigns VS & VM Monitors and View Station (VSV) can display actual information on either or both battery age and charge-discharge cycles, the existing labeling does not include full instructions on how to use this information to determine when to replace the battery. An overheated battery may in turn cause the device case to overheat and possibly melt or cause the device to ignite, which can cause injury to a patient, nearby users, or cause damage to property. |
| Jul 13, 2018 | Z-2892-2018 | — | open, classified | Philips has received several reports in which monitors with lithium ion batteries that had exceeded their battery life expectancy have overheated or ignited. These batteries should be replaced every 3 years or upon reaching 300 charge-discharge cycles. Although the Philips SureSigns VS & VM Monitors and View Station (VSV) can display actual information on either or both battery age and charge-discharge cycles, the existing labeling does not include full instructions on how to use this information to determine when to replace the battery. An overheated battery may in turn cause the device case to overheat and possibly melt or cause the device to ignite, which can cause injury to a patient, nearby users, or cause damage to property. |
| Jul 13, 2018 | Z-2894-2018 | — | open, classified | Philips has received several reports in which monitors with lithium ion batteries that had exceeded their battery life expectancy have overheated or ignited. These batteries should be replaced every 3 years or upon reaching 300 charge-discharge cycles. Although the Philips SureSigns VS & VM Monitors and View Station (VSV) can display actual information on either or both battery age and charge-discharge cycles, the existing labeling does not include full instructions on how to use this information to determine when to replace the battery. An overheated battery may in turn cause the device case to overheat and possibly melt or cause the device to ignite, which can cause injury to a patient, nearby users, or cause damage to property. |
| May 3, 2018 | Z-2035-2018 | — | terminated | The MRx monitor/defibrillators could fail to charge because the therapy printed circuit board may have been loaded with an incorrect electronic component. Failure to charge could potentially cause therapy to be interrupted or delayed. |
| Apr 30, 2018 | Z-2142-2018 | — | terminated | Five warning statements are missing from the instructions for use. |
| Apr 30, 2018 | Z-2144-2018 | — | terminated | Five warning statements are missing from the instructions for use. |
| Apr 30, 2018 | Z-2141-2018 | — | terminated | Five warning statements are missing from the instructions for use. |
| Apr 30, 2018 | Z-2143-2018 | — | terminated | Five warning statements are missing from the instructions for use. |
| Mar 16, 2018 | Z-1438-2018 | — | terminated | Potential risk for helium gas inside the MR examination room during a magnet quench |
| Mar 16, 2018 | Z-1439-2018 | — | terminated | Potential risk for helium gas inside the MR examination room during a magnet quench |
| Mar 16, 2018 | Z-1434-2018 | — | terminated | Potential risk for helium gas inside the MR examination room during a magnet quench |
| Mar 16, 2018 | Z-1431-2018 | — | terminated | Potential risk for helium gas inside the MR examination room during a magnet quench |
| Mar 16, 2018 | Z-1433-2018 | — | terminated | Potential risk for helium gas inside the MR examination room during a magnet quench |
| Mar 16, 2018 | Z-1442-2018 | — | terminated | Potential risk for helium gas inside the MR examination room during a magnet quench |
| Mar 16, 2018 | Z-1440-2018 | — | terminated | Potential risk for helium gas inside the MR examination room during a magnet quench |
| Mar 16, 2018 | Z-1436-2018 | — | terminated | Potential risk for helium gas inside the MR examination room during a magnet quench |
| Mar 16, 2018 | Z-1432-2018 | — | terminated | Potential risk for helium gas inside the MR examination room during a magnet quench |
| Mar 16, 2018 | Z-1430-2018 | — | terminated | Potential risk for helium gas inside the MR examination room during a magnet quench |
| Mar 16, 2018 | Z-1441-2018 | — | terminated | Potential risk for helium gas inside the MR examination room during a magnet quench |
| Mar 16, 2018 | Z-1435-2018 | — | terminated | Potential risk for helium gas inside the MR examination room during a magnet quench |
| Mar 16, 2018 | Z-1437-2018 | — | terminated | Potential risk for helium gas inside the MR examination room during a magnet quench |
| Mar 14, 2018 | Z-1589-2018 | — | terminated | After continuous operation for more than one and a half days, the image on the large screen monitor may freeze for approximately 15 seconds after which the system will restore itself. |
| Mar 14, 2018 | Z-1914-2018 | — | terminated | An issue with one of the electric components (a resistor) could result in the device not delivering a shock when needed. |
| Mar 14, 2018 | Z-1913-2018 | — | terminated | An issue with one of the electric components (a resistor) could result in the device not delivering a shock when needed. |
| Feb 7, 2018 | Z-0978-2018 | — | terminated | Update XL device software to version A.03. This includes enhancements to the Operational Checks, event logs, and troubleshooting messages that provide as complete of information as needed to users on device readiness. |
| Jan 29, 2018 | Z-0684-2018 | — | terminated | Inform users of correct placement of the disposable adhesive pad on the QCPR meter and inform users of injuries associated with proper performance of CPR. As required by Consent Decree of Permanent Injunction No. 1:17-cv-11955-DJC, entered October 31, 2017 between United States of America and Philips North America |
| Jan 29, 2018 | Z-0683-2018 | — | terminated | Inform users of correct placement of the disposable adhesive pad on the QCPR meter and inform users of injuries associated with proper performance of CPR. As required by Consent Decree of Permanent Injunction No. 1:17-cv-11955-DJC, entered October 31, 2017 between United States of America and Philips North America |
| Jan 4, 2018 | Z-0716-2018 | — | terminated | There is an increase in the failure rate of certain Anode Drive Units (ADU5) used in these products. Early life failure of the ADUs only occurs when the hospital mains provide 480V to the system. This current voltage may lead to saturation and overheating of the coils that protect the IGBTs (insulated-gate bipolar transistor) of the ADU. The overheating may also generate a peculiar burning smell that may be noticed. In some instances this burning smell may be noticed before the ADU fails. When the ADU fails the X-ray performance of the system is reduced to Emergency Fluoroscopy. Exposure will not be possible and image quality is reduced. |
| Jan 3, 2018 | Z-0776-2018 | — | terminated | Once a surveillance station is restarted on January 1, 2018 or later, the station will be unable to perform patient discharge and transfer operations. Any subsequent attempt to perform these operations will cause the station to restart, resulting in a short period of loss of monitoring at the Surveillance station during such restart. Until this issue can be corrected, users should avoid intentionally restarting their Surveillance stations in 2018. |
| Dec 20, 2017 | Z-0717-2018 | — | terminated | Extra monitors, so called 7th or 8th monitor, mounted on the Monitor Ceiling Suspension (MCS), might disengage from the MCS and fall down. The two small set screws securing the two gliding rods into an aluminum block of the support arm can come loose because of vibrations and forces exerted on them. If the set screws have come loose gravity can keep the rods in position. However, if a force is exerted on the monitor pushing it forward, the monitor can topple forward. Once the monitor has toppled over it is only attached with its wires. If the monitor breaks loose of its wires it will drop on the floor. |
| Dec 11, 2017 | Z-0704-2018 | — | terminated | It the WiFi connection between the SkyPlate detector and HP transfer point is weak, an image may fail to transfer from the SkyPlate detector to the system. The image remains in the memory of the detector, but cannot be transferred wirelessly or by use of the backup cable. To continue, the operator can reset the SkyPlate detector by removing its batteries, but the acquired image is lost and a re-take is necessary. |
| Nov 17, 2017 | Z-1315-2018 | — | terminated | The NBP measurement of Intellivue X3 Patient Monitor shows intermittently only mean values instead of the diastolic and systolic blood pressure values. This is caused by a falsely detected NBP cuff, which is leading to wrong internal NBP setting. Furthermore, occasionally the Monitor shows the Check Touch Input message and the monitor is inoperable with the touch interface. |
| Oct 19, 2017 | Z-0330-2018 | — | terminated | The tube adapter-plate green/yellow protective earthing (PE) wire was removed. and spacers with different thickness were used to position pre-loc ring in respect to focal spot in specified distance. |
| Oct 5, 2017 | Z-0850-2018 | — | terminated | Firewall installed with Philips IntelliVue Information Center iX or Information Center Classic may have a defective component, which may result in loss of connection to the Information Center iX. The defect involves the clock signal component within the firewall. This component has a high probability of failing in appliances that have been running for greater than 18 months. If the clock signal component were to fail, the firewall will stop functioning, will not boot, and is not recoverable. This failure will result in loss of communication between devices that are separated by the firewall, which may cause the Information Center to reboot. |
| Sep 28, 2017 | Z-0278-2018 | — | terminated | Philips MRx devices have an EtCO2 module that may contain contamination; this contamination (will/may) cause the device to be unable to display the EtCO2 or CO2 waveform (capnogram). |
| Sep 20, 2017 | Z-0268-2018 | — | terminated | Some SureSigns VSi, VS2+ products have the Date of Manufacture on its serial number label as %DoM , instead of the specific date in the format of YYYY-MM. |
| Aug 23, 2017 | Z-0292-2018 | — | open, classified | Distorted ST-Segment when using 12-Lead ECG Monitoring with Philips IntelliVue Patient Monitors |
| Aug 18, 2017 | Z-0255-2018 | — | terminated | When using the downscale option with the Allura R9 system or Azurion R1.1 system, the measurements performed using the QA Basic Measurement tool will not be correctly exported to the external DICOM destination. |
| Jul 17, 2017 | Z-0348-2018 | — | terminated | Issue with ECG out cables. When a Philips monitor/defibrillator is receiving an ECG signal from an auxiliary bedside monitor via a sync cable or ECG out cable, the following can occur if the monitor/defibrillator experiences interference from electrical fast transients (EFTs): " On the HeartStart MRx and HeartStart XL, EFT noise may be misinterpreted as an R-wave. " On the HeartStart XL+, EFT noise can disable ECG monitoring and potentially interrupt demand mode pacing*. *Note: It is contrary to the XL+ Instructions for Use to perform demand mode pacing while using the ECG out cable or obtaining the ECG signal from a bedside monitor. The XL+ Instructions for Use includes the following warning: When pacing in Demand Mode, the ECG cable from the patient must be directly connected to the HeartStart XL+. If the user follows this warning, this problem cannot occur on the XL+. |
| Jul 14, 2017 | Z-0311-2018 | — | terminated | If the lock mechanism of the movable camp of the mobile detector holder is not adjusted properly or not secured, the portable detector can drop down when the moveable clamp is at the bottom (below of the detector) and additional force is applied. This may happen when the detector is rotated clockwise from landscape to portrait position. |
| May 31, 2017 | Z-2322-2017 | — | terminated | Tube arm assembly could fall down due to cracked welding joints |
| May 11, 2017 | Z-2154-2017 | — | terminated | During recent evaluations of the Philips DigitalDiagnost 3.1.x, we have identified a potential issue that may affect the performance of the equipment under certain conditions. |
| May 4, 2017 | Z-2175-2017 | — | terminated | Manufacturing defect may cause localized heating, which may result in localized skin burn. |
| Mar 22, 2017 | Z-1820-2017 | — | terminated | Due to a leak in the detector cooling system, cooling liquid may leak outside the drip tray of the chiller. If this occurs the liquid may drip onto electrical components in the R cabinet located in the technical room, which could lead to damage to the system and potentially cause thermal events such as a burning odor, smoke or fire. |
| Mar 22, 2017 | Z-1821-2017 | — | terminated | Due to a leak in the detector cooling system, cooling liquid may leak outside the drip tray of the chiller. If this occurs the liquid may drip onto electrical components in the R cabinet located in the technical room, which could lead to damage to the system and potentially cause thermal events such as a burning odor, smoke or fire. |
| Mar 22, 2017 | Z-1822-2017 | — | terminated | Due to a leak in the detector cooling system, cooling liquid may leak outside the drip tray of the chiller. If this occurs the liquid may drip onto electrical components in the R cabinet located in the technical room, which could lead to damage to the system and potentially cause thermal events such as a burning odor, smoke or fire. |
| Mar 6, 2017 | Z-1707-2017 | — | terminated | Philips lntelliVue MX4O WLAN Patient Wearable Monitor may not automatically switch to Monitor Mode with audible alarms when association with central monitoring system is unsuccessful [incomplete] |
| Jan 18, 2017 | Z-0018-2018 | — | terminated | During a bolus tracking procedure, no images were generated when the scan was completed, and the raw data file was not available for offline reconstruction. There is a discrepancy between the calculated reconstruction length and the actual scan length that results in the inability to reconstruct raw data. The operator may choose to rescan the patient. |
| Jan 18, 2017 | Z-0015-2018 | — | terminated | During a bolus tracking procedure, no images were generated when the scan was completed, and the raw data file was not available for offline reconstruction. There is a discrepancy between the calculated reconstruction length and the actual scan length that results in the inability to reconstruct raw data. The operator may choose to rescan the patient. |
| Jan 18, 2017 | Z-0020-2018 | — | terminated | During a bolus tracking procedure, no images were generated when the scan was completed, and the raw data file was not available for offline reconstruction. There is a discrepancy between the calculated reconstruction length and the actual scan length that results in the inability to reconstruct raw data. The operator may choose to rescan the patient. |
| Jan 18, 2017 | Z-0017-2018 | — | terminated | During a bolus tracking procedure, no images were generated when the scan was completed, and the raw data file was not available for offline reconstruction. There is a discrepancy between the calculated reconstruction length and the actual scan length that results in the inability to reconstruct raw data. The operator may choose to rescan the patient. |
| Jan 18, 2017 | Z-0016-2018 | — | terminated | During a bolus tracking procedure, no images were generated when the scan was completed, and the raw data file was not available for offline reconstruction. There is a discrepancy between the calculated reconstruction length and the actual scan length that results in the inability to reconstruct raw data. The operator may choose to rescan the patient. |
| Jan 18, 2017 | Z-0019-2018 | — | terminated | During a bolus tracking procedure, no images were generated when the scan was completed, and the raw data file was not available for offline reconstruction. There is a discrepancy between the calculated reconstruction length and the actual scan length that results in the inability to reconstruct raw data. The operator may choose to rescan the patient. |
| Jan 17, 2017 | Z-1229-2017 | — | terminated | The monitor may not alarm appropriately for a pediatric or neonatal patient. |
| Dec 27, 2016 | Z-1106-2017 | — | terminated | May experience a loss of centralized monitoring. |
| Dec 9, 2016 | Z-1061-2017 | — | terminated | System may lock up. |
| Dec 9, 2016 | Z-1062-2017 | — | terminated | System may lock up. |
| Dec 1, 2016 | Z-0922-2017 | — | terminated | Due to a production error, screws were not tightened to specified torque. These screws may come loose from the C-arm shaft causing the C-arm to rotate uncontrolled. |
| Dec 1, 2016 | Z-0925-2017 | — | terminated | Due to a production error, screws were not tightened to specified torque. These screws may come loose from the C-arm shaft causing the C-arm to rotate uncontrolled. |
| Dec 1, 2016 | Z-0924-2017 | — | terminated | Due to a production error, screws were not tightened to specified torque. These screws may come loose from the C-arm shaft causing the C-arm to rotate uncontrolled. |
| Dec 1, 2016 | Z-0825-2017 | — | terminated | Possibility that a patient or user may be exposed to a very small level of touch current. |
| Dec 1, 2016 | Z-0923-2017 | — | terminated | Due to a production error, screws were not tightened to specified torque. These screws may come loose from the C-arm shaft causing the C-arm to rotate uncontrolled. |
| Sep 19, 2016 | Z-0293-2017 | — | terminated | Philips IntelliVue MX40 Patient Wearable Monitor Configuration Setting Disables Generation and Delivery of ECG Alarms to PIIC iX |
| Sep 19, 2016 | Z-0291-2017 | — | terminated | Philips IntelliVue MX40 Patient Wearable Monitor Configuration Setting Disables Generation and Delivery of ECG Alarms to PIIC iX |
| Sep 19, 2016 | Z-0292-2017 | — | terminated | Philips IntelliVue MX40 Patient Wearable Monitor Configuration Setting Disables Generation and Delivery of ECG Alarms to PIIC iX |
| Aug 26, 2016 | Z-2842-2016 | — | terminated | The handle can separate from the MRx housing due to breakage of mounts on the rear case. |
| Aug 12, 2016 | Z-2681-2016 | — | terminated | A defect component of the Compano reader power supply can cause the power supply to burn and some smoke to leave the housing. |
| Jul 26, 2016 | Z-2328-2016 | — | terminated | If an affected Patient Monitor has been powered on continuously for several months, any displayed waveforms will contain outdated data and therefore fail to reflect the patients current condition. |